Products
Alongside client work, our teams design and operate products of our own. They are in daily use by a large and growing user base, and the engineers behind them bring the same product discipline to every client project.
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Quality management for pharma
Deviations, CAPAs and controlled documents, signed, traced and ready for inspection.
VTrack gives pharmaceutical quality teams one place to log deviations, run investigations, drive corrective and preventive actions to closure and control their SOPs. Every change lands in a tamper-evident audit trail and every step is approved with an electronic signature, so the record answers who did what, and when, the moment an inspector asks.
Built for
signatureQA approver, password re-entered
audit_logchained to the previous entry
VTrack QMS · How it works
A record moves on only when the right person signs and the required information is in. These are the default signing rights; each company's administrator can change which profiles sign each step.
From the first report to closure, with the root cause approved by someone other than the investigator.
Log the deviation
Moves to Logged
Who
Anyone in the company
What it needs
Title, description, category, department, area, when it happened and when it was found, and the immediate action taken. Equipment, the SOP involved and affected batches are optional.
Triage
Moves to Triaged
Who
Quality Assurance signs
What it needs
Severity, impact on quality, safety and regulatory status, the reason for the severity, an investigator and a target close date.
Start the investigation
Moves to Investigating
Who
The assigned investigator signs
What it needs
Nothing new. Only the investigator Quality Assurance assigned can start it.
Approve the root cause
Moves to RCA approved
Who
The investigator writes it, Quality Assurance signs
What it needs
The method (5 Whys, fishbone or other), root cause category, root cause, product impact, and whether a CAPA is needed and why. Investigators can't approve their own work.
Raise a CAPA, if one is needed
Who
Quality Assurance
What it needs
The plan, a CAPA owner, effectiveness criteria and the days until the effectiveness check (90 by default).
Close
Moves to Closed
Who
Quality Assurance signs
What it needs
Batch disposition (release, reject, rework or not applicable) and a closure summary. Every linked CAPA must be closed first.
Corrective and preventive actions with owners and due dates, closed only after an effectiveness check.
Plan the actions
Moves to Planned
Who
Quality Assurance raises the CAPA
What it needs
Corrective and preventive actions, each with a description, an owner and a due date. Actions can only be added while the CAPA is planned.
Approve the plan
Moves to Plan approved
Who
Quality Assurance signs
What it needs
A CAPA owner, effectiveness criteria, at least one action, and an owner and due date on every action. The plan is fixed once approved.
Start execution
Moves to In execution
Who
The CAPA owner signs (a Department Head by default)
What it needs
Nothing new.
Complete the actions
Moves to Executed
Who
Each action owner completes their action, the CAPA owner signs
What it needs
A completion note on every action. Signing sets the effectiveness check date.
Check effectiveness
Moves to Effective
Who
Quality Assurance signs, on or after the check date
What it needs
The effectiveness result, with the outcome recorded as effective.
Close
Moves to Closed
Who
Quality Assurance signs
What it needs
Nothing new.
SOPs, policies, work instructions, forms and specifications, versioned, reviewed and released with signatures.
Write a draft
Moves to Draft
Who
Anyone in the company. Only the author edits it
What it needs
Title, document type, department, owner, review period in months (24 by default) and the text.
Submit for review
Moves to In review
Who
The author signs
What it needs
The text, a summary of the changes and a reviewer who isn't the author.
Approve or return
Moves to Approved
Who
The assigned reviewer signs (a Department Head or Quality Assurance by default)
What it needs
Nothing new. A returned version goes back to draft for the author.
Release
Moves to Effective
Who
Quality Assurance signs
What it needs
Nothing new. The version becomes effective today, the previous version is marked superseded, and the next review falls due after the review period. Each document has one open version at a time.
VTrack QMS · Pricing
Billed annually, with a one-time fee for onboarding and your validation pack.
5 to 15 users, one site
$250per month for your company
+ $35per named user per month
Minimum 5 users. One-time onboarding and validation: $3,000.
Example10 users: $7,200 a year, plus $3,000 onboarding.
Book a demo16 to 100 users
$500per month for your company
+ $45per named user per month
Minimum 16 users. One-time onboarding and validation: $7,500.
Example40 users: $27,600 a year, plus $7,500 onboarding.
Book a demoMore than 100 users, or several sites
Quoted
Subscription and onboarding priced for your company.
Prices are in US dollars per month, billed annually. Monthly billing adds 20%. A named user is each person with a VTrack account.
VTrack QMS · Coming soon
New modules use the same users, signing rights, e-signatures and audit trail as deviations, CAPAs and documents. Modules marked “All plans” are included at no extra cost as they ship.
Request, assess, approve and carry out changes to processes, equipment and documents, linked to the CAPAs that call for them.
Assign SOPs to roles, record read-and-understood signatures and track overdue training.
An email when a record is waiting on you, and a phone-friendly view for logging deviations on the shop floor.
Deviation trends by category, department and root cause, CAPA on-time rates, and export to PDF and Excel.
Log customer complaints, investigate them and link them to a deviation or CAPA.
Internal and supplier audits, their findings and an approved supplier list.
An equipment list with calibration and maintenance due dates and overdue alerts.
Suggests the category, severity and similar past deviations, and drafts the investigation summary for a person to review and sign.
Agile team collaboration
Planning poker and retrospectives your whole team joins in seconds.
QuickPoker lets agile teams estimate stories and run retrospectives straight from the browser, with nothing to install and no accounts to create. It is built to work behind company firewalls and VPNs, keeps every vote in sync live, and clears rooms away on its own once the team is done.
Built for
Career app for iPhone and Android
Job matches that explain themselves.
Vachi Job Hunt helps job seekers spend their time on roles worth applying for. Upload a resume once, set target roles, locations, salary and sponsorship needs, and get a feed of matched jobs, each scored from 0 to 100 with the reasons behind the score.
Built for
Senior Data Engineer
Remote · Full time
Sponsors visas
Why it matches
Why it matters for your project
Running our own software in production keeps us honest about what it takes to ship, support and grow a product.
We scope around the people who will use the software and the result you need, not a feature list.
Security, monitoring, support and the cost of running it at scale are part of the design.
The forward deployed engineers who plan your product are the ones who build, release and improve it.
Tell us what you want to launch. Our team will scope it with you and map a clear path from first release to scale, whether or not you work with us.